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IT Help Desk

Kasrawy Group

- 6th of October, Egypt
Posted In 11/1/2017
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238 Applicants for 2 Opened Positions | 1675 Views

Job Description
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Maintain daily performance of computer systems.
Respond to queries either in person or over the phone.
diagnose and resolve technical hardware and software issues
Follow up with users to ensure issue has been resolved.
Install, modify, and repair computer hardware and software.
track and route problems and requests and document resolutions.
Run reports to determine malfunctions that continue to occur.

Categories:

IT-Network
Job Requirements

Experience

Min: 1 Max: 4

Career Level

Junior

Job Type:

Full Time

Vacancies

2 Open Positions

Salary

3000-5000 Egyptian Pound (EGP)

Gender

Male

Job Skills
About The Company

The Egyptian entrepreneur Mr. Mohamed El Kasrawy established the Kasrawy name as the perfect example of how an Egyptian family business can flourish the economy and makes its country proud.
Starting out in the automotive field in 1979, as Toyota's 1st dealership in Egypt, a responsibility that the group has been honored to maintain since then. In 1988, Kasrawy diversified, expanding its business to include real estate, and then Tourism and Transportation in 1995.
Kasrawy's forte when it comes to its cooperation with the top international brands is that it recognizes each brand's unique aspect, the necessity to bring it in locally, and how to adapt it to the local market.
The results avow for these processes, and most importantly serve to transfer business know-how to the local market.
Providing the best quality while maintaining local economies of scale.
Having its eye firmly on the future and thanks to structured investment strategies.
The Group is fast tracking to further success.


Some of achievements :-
------------------------------

*In year 2009 we became the Sole agent For Golden Dragon (Commercial Vehicles Brand) in Egypt & then we became the market Leader in this sector.

*Nissan's Best Global Dealership in sales and customer satisfaction for four years in a row 2012-2015.

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