We are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction at all times.

Key Responsibilities:

Handle customer calls, emails, and walk-in inquiries professionally

Respond to customer questions, requests, and complaints in a timely manner

Maintain accurate customer records and update system data

Coordinate with internal departments to resolve customer issues

Follow company policies and service standards consistently

Requirements:

Good communication and interpersonal skills

Basic computer knowledge and data entry skills

Ability to work under pressure and in a fast-paced environment

Customer-focused attitude and problem-solving skills

Previous experience in customer service is an advantage

Customer Service, good communication skills, and basic computer skills.

Hakan Groups is a trusted business services company based in Dubai, UAE. We offer tailored solutions in business consultancy, HR, accounting, IT, and marketing. With a client-centric approach, we provide expertise, customized strategies, and unmatched professionalism. Our mission is to empower businesses with exceptional services that drive growth.