install, configure, and troubleshoot desktop hardware, software end-users
- respond to support network and service request in a timely and efficient manner , providing effective solutions with different platform
- Diagnose and resolve hardware and software issues related to desktop, laptops, printers, and other client
- Familiarity with network connectivity and Basic understanding of IT infrastructure components
- Help in installing applications and computer client
- remote troubleshooting sessions with end users
- Helping to create technical documentation and manuals
- Basic configuration, troubleshooting anti-virus programs

- Bachelor's degree , preferably in computer science, information technology or related IT courses or equivalent experience
- excellent problem-solving and multitasking skills
- Knowledge of MS office excel ,word and outlook troubleshooting
- knowledge of ERP optional
- Basic understanding work group and active directory, DNS & DHCP
- Experience with windows operation systems

Welcome to the world as seen through our eyes, Welcome to the official website of Art Ceramic.
We, in Art Ceramic, see and beauty all around and enjoy it.
Believing that all should share us this, we made it our mission to transfer this beauty and joy to all of you. We sure know that we are not the first or the oldest in our field .......
We simply aim to be the best.