Indoor Sales Rep.

شركة سرية

- القاهرة, مصر
نشر في 11/1/2021
لوجو الشركة
شرح الوظيفة
1. Obtains client information by answering telephone calls; interviewing clients; verifying information.
2. Determines eligibility by comparing client information to requirements.
3. Establishes policies by entering client information; confirming pricing.
4. Informs clients by explaining procedures; answering questions; providing information.
5. Maintains communication equipment by reporting problems.
6. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
7. Updates job knowledge by studying new product descriptions; participating in educational opportunities.
8. Accomplishes sales and organization mission by completing related results as needed.
9. Answers inquiries by clarifying desired information; researching, locating, and providing information.
10. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
11. Fulfills requests by clarifying desired information; completing transactions; forwarding requests
12. Manage large amounts of inbound and outbound calls in a timely manner
13. Follow communication “scripts” when handling different topics
14. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
15. Seize opportunities to upsell products when they arise
16. Build sustainable relationships and engage customers by taking the extra mile
17. Keep records of all conversations in our call center database in a comprehensible way
18. Frequently attend educational seminars to improve knowledge and performance level
19. Meet personal/team qualitative and quantitative targets
20. Answer incoming calls and respond to customer’s emails
21. Management and resolve customer complaints
22. Sell products and place customer orders in the computer system

مجال الوظيفة

متطلبات الوظيفة

الخبرة

الحد الادنى: 1 سنة الحد الاقصى: 3 سنوات

المستوي المهني

مبتدئ

نوع الوظيفة

كل الوقت

الأماكن الشاغرة

1 مكان شاغر

المرتب

قابل للتفاوض

النوع

أنثي

الدرجة العلمية

اى اختيار

الكلية / المعهد

اى اختيار

التخصص

اى اختيار

العمر

الحد الادنى: 22 سنوات الحد الاقصى: 28 سنوات

الجنسية

اى اختيار

محل الاقامة

مصر

اللغات

العربية - لغة الوطن
الإنجليزية - لغة الوطن

أمتلك سيارة

نعم

أمتلك رخصة قيادة

نعم

مهارات الوظيفة
presentation skills
communication skills
نبذة عن الشركة

شركة سرية

شير هذه الوظيفة الى:

وظائف مشابهة

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