Carrying out troubleshooting and maintenance according to maintenance system approved by the company on time and in line with customer calls and job orders.
Dealing with customer queries and questions.
Maintaining good relations with customer to ensure high customer satisfaction.
Conduct training for customers on the operation of the machine, work precautions and simple service steps.
Work out regular maintenance schedules (PM) for each piece of equipment and carry out the work.
Deal with emergency breakdowns as they occur, in line with customer calls and the job orders.

Customer service skills (customer focus, customer handling, stress tolerance and positive attitude).
Demonstrated knowledge of maintenance concepts and techniques.

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