Network Support Engineer
- Manama, Bahrain
Posted In 1/10/2024
Job Description
VAM Systems is a Business Consulting, IT Solutions and Services company.
VAM Systems is currently looking for Network Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:
Professional Skills/Experience:
• Network and collaboration design for new and existing sites including high- and low-level design
• Monitoring, updating, and managing collaboration systems, Billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc..
• Resolve collaboration/VoIP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site and end users.
• Working closely with ISPs and vendors to resolve escalated Issues
• Follow best practices and industry standards to evaluate, improve and enhance current network and collaboration system parameters and component configurations, Provide Systems clean-up, and regular health check
• Monitor and analyse network performance including bandwidth utilization, traffic and other measures and provide reporting accordingly
• Vulnerabilities check and follow-up cisco announced bugs and updates
Job Category
Job Requirements
Vacancies
4 Open Positions
Degree Level
Bachelor's degree
Major
Information Technology
Job Skills
• Network and collaboration design for new and existing sites including high- and low-level design
• Monitoring, updating, and managing collaboration systems, Billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc..
• Resolve collaboration/VoIP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site and end users.
• Working closely with ISPs and vendors to resolve escalated Issues
• Follow best practices and industry standards to evaluate, improve and enhance current network and collaboration system parameters and component configurations, Provide Systems clean-up, and regular health check
• Monitor and analyse network performance including bandwidth utilization, traffic and other measures and provide reporting accordingly
• Vulnerabilities check and follow-up cisco announced bugs and updates
• System analysis and integration of existing and/or new resources to ensure the maximum optimization of the resources
• Collaboration Experience: CUCM, UCCX, unity, Cisco IM and Presence, Cisco Jabber, Imagicle Application Suite, Cisco Prime collaboration, IVR, voice mail, IP Telephony, Voice gateway, codecs, etc…
• Infrastructure Experience: Cisco Prime infrastructure, Routing and Switching, PRTG, Cisco ISE, UCS Servers, VM ESXI, WAN/LAN, routing protocols, Visio
About The Company
VAM Systems is a Business Consulting, IT Solutions and Services company.