( دعم فنى خارجى ( كفر الدوار بالبحيرة- 19-1-2020

B-connect

- Beheira, Egypt
Posted In 23/1/2020
Job Description
Technical support Outdoor
دعم فنى خارجى
كفر الدوار بالحيرة
ذكور ومحدد حالة الجيش
- training on the company programs
-social, medical and life insurance
- fixed salary + commission
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged

Job Category

Job Requirements

Experience

Min: 1 Year Max: 2 Years

Career Level

Junior

Job Type

Full Time

Vacancies

1 Open Positions

Salary

Min: 1200 Egyptian Pound (EGP)
Max: 3000 Egyptian Pound (EGP)

Gender

Male

Degree Level

Bachelor's degree

Faculty / Institute

Any

Major

Computer Engineering, Computer Science, Computer Technician, Information Systems

Age

Min: 24 Years Max: 30 Years

Nationality

Egypt

Residence Location

Kafr Al-Dawwar, Beheira, Egypt

Languages

Arabic - Native / Mother Tongue
English - Good

Own a Car

Any

Have Driving License

Any

Job Skills
• Ability to deal with difficult callers
• Logical thinker
• Good analytical and problem solving skills
• Up-to-date technical knowledge
• An in depth understanding of the software and equipment your customers/employees are using
• Good interpersonal and customer care skills
• Good accurate records keeping
About The Company

The Electronic Information System Company"B-Connect" (SAE) is an information technology systems, established in 2004 for developing integrated electronic solutions. And B-Connect offers to pharmacists a software packages that provide all the solutions to all commercial establishments by covering all departments within a business.

Company Industry

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