Technical support Outdoor
دعم فنى خارجى
كفر الدوار بالحيرة
ذكور ومحدد حالة الجيش
- training on the company programs
-social, medical and life insurance
- fixed salary + commission
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged

• Ability to deal with difficult callers
• Logical thinker
• Good analytical and problem solving skills
• Up-to-date technical knowledge
• An in depth understanding of the software and equipment your customers/employees are using
• Good interpersonal and customer care skills
• Good accurate records keeping

The Electronic Information System Company"B-Connect" (SAE) is an information technology systems, established in 2004 for developing integrated electronic solutions. And B-Connect offers to pharmacists a software packages that provide all the solutions to all commercial establishments by covering all departments within a business.