Etisal International was founded in 2003 and became a new member of the Riadaa Group; we were established as the Call Center arm of the group in the Kingdom of Saudi Arabia (KSA), and its first dedicated Service Provider. In 2008 ETISAL International Egypt started operating, and since setting up we are now the principal Contact Center. With a focus on our clients’ core business by professionally handling their customers’ contacts via phone, fax, e-mail, web and SMS utilizing state-of-the-art technologies, Etisal International employs highly skilled professional staffs, who in return implement optimized processes’ blended with global quality standards, which is always rewarded by our clients’ satisfaction rates.
“To become a leading dynamic business partner committed to providing innovative contact centre services which enables our partners to focus on their core business.”
“At ETISAL International, we provide value-based distinct & innovative Outsourcing, Contact centre and BPO services to ensure an outstanding customer experience. We highly focus on our commitment to quality, value our clients, value our human capital, Implement best practices, and provide State-Of-the-Art technologies to ensure continuous high customer satisfaction levels ”