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Customer Service Agent

Spinneys

- El Shorouk, Egypt
Posted In 10/2/2018
Job Description
Manage customer queries and complaints effectively
•Handle all refunds issues in efficient and effective way.
•Ensure returned product are eligible to return policy.
•Ensure cash is handled in a smooth effective manner.
•Confirm with customer service supervisor administrative tasks to be done.

Job Category

Job Requirements

Experience

Min: No Experience Max: 1 Year

Career Level

Junior

Job Type

Full Time

Vacancies

2 Open Positions

Salary

Negotiable

Gender

Any

Degree Level

Bachelor's degree

Faculty / Institute

Any

Major

Any

Age

Any

Nationality

Egypt

Residence Location

El Shorouk, Egypt

Languages

Arabic - Native / Mother Tongue
English - Very Good

Own a Car

Any

Have Driving License

Any

Job Skills
_ communication and interpersonal skills
_ presentation skills
_time management
_work under pressure
_ problem solving
_ multi tasking
_ analyzing information
About The Company

Spinneys is Egypt’s premier purveyor of the finest quality food and household goods for families to enjoy the benefits of healthy living, with freshness and world-class service at the heart of our daily operations.

Our values were enshrined in our founder’s vision when he opened the first Spinneys neighborhood grocery store in Alexandria more than 90 years ago.

The company was first established in 1924 by Mr.Arthur Spinney in the suburbs of Alexandria Egypt, to sell high quality fresh produce, grocery, and baked goods at a fair price and in a fresh and friendly shopping environment.

Mr.Spinney set the highest standards of quality, service and value, which led to Spinneys being invited to open stores in several markets across the Middle East and North Africa region.

By 1960, Spinneys grew into a regional chain and succeeded in opening additional retail outlets in Palestine and Jordan as well as supplying food for oil exploration teams across the Gulf region

Today, Spinneys Group is an established retailer serving millions of customers everyday through its diversified formats of hypermarkets and supermarkets several countries across the region.

Company Industry

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