_(خدمة عملاء وكول سنتر بفرع الشركة (المهندسين
_ إستقبال جميع الإستعلامات والشكاوى الواردة من العملاء وسرعة الإستجابة لها
- التعامل الجيد مع المستعلم أو المشتكي بما يناسب طبيعة الإستعلام أو الشكوى وبما يليق بمكانة المؤسسة
- تنفيذ السياسات والتعليمات الخاصة بخدمة العملاء والمعتمدة من مدير التسويق والمشتريات

_ الإنضباط فى المواعيد
_ التركيز و المنطقية فى التفكير
_هادىء الطباع و غير إنفعالى
_ حسن الإستماع و الفهم و إدراك المواقف بوعى و تركيز
_ القدرة على مواجهة المواقف الحرجة بحكمة

We would like to take this opportunity to briefly introduce our company , ElShorbagy©,. so that you may consider adding our company to your list of approved service providers.

The company, ElShorbagy©, determines to take good care of the customers; choosing them the best products with the highest qualities, dealing in a large set of the company was founded in 1992 in the first branch for our Group in Hurghada for its founder there are many kinds of sectors in Our Group like :-

o (Steel )

o (sanitary )

o (Paints and Metallica)

o (Tools and Equipment)

o (fire fighting)

On the Red Sea Our company had been expanded horizontally to spread and established a branch of Sharm el-Sheikh to serve the region of North Sinai in addition to El- Kosseir branch to serve the southern region and Marsa Alam.
El-Shorbagy for Trading & Supplies has the honor to provide you About Products. El-Shorbagy Co. Which are supplied to the tourism and housing projects which are related to networks and finishes