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Customer Support Representative
- Cairo, Egypt
Posted In 26/9/2018
- Applicants 236
- Views 6243
- Accepted 3
- Rejected 8
Job Description
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Explain the accounting module program to the clients
Training clients on the software programs
Solve clients’ problems throughout visiting them or over the phone
Testing and fixing faulty equipment
Improves system performance by identifying problems; recommending changes.
Job Category
Job Requirements
Vacancies
5 Open Positions
Degree Level
Bachelor's degree
Faculty / Institute
Commerce
Job Skills
Bachelor degree of commerce is a Must
Very good Knowledge in accounting principles
Required skills:
Logical thinker
Fast learning
Patience
Multi-tasking capabilities
About The Company
CompactSoft (s. a. e.) is a leading business software company in Egypt. CompactSoft was established in 1984, and is specialized in business software applications development, Implementation & Support Services. With over 800 customers, CompactSoft was able to build business software implementation and support expertise enabling it to develop a mature set of best practices in various fields and industries