Resolve customer complaints or problems.
Represent the organization in external relations.
Evaluate employee performance.
Manage human resources activities.
Establish interpersonal business relationships to facilitate work activities.
Advise customers on technical or procedural issues.
Supervise employees.
Direct sales, marketing, or customer service activities.
Evaluate potential of products, technologies, or resources.
Conduct opinion surveys or needs assessments.

Persuasion - Persuading others to change their minds or behavior.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Service Orientation - Actively looking for ways to help people.
Negotiation - Bringing others together and trying to reconcile differences.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Coordination - Adjusting actions in relation to others' actions.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Food industries