Location: Egypt (Remote)
Employment Type: Full-Time
Black Pearl Tours, a leading travel company based in Lebanon, is looking for an experienced Hotel Operations & Reservations Executive to join our growing team remotely and support our hotel operations and reservation management.
Key Responsibilities
* Enter and manage hotel data, room types, occupancy details, meal plans, and hotel information on the system.
* Update room availability, rates, inventory, and stop-sale periods.
* Coordinate between hotels, suppliers, and our booking system to ensure accurate data and connectivity.
* Manage all hotel reservations received through the system.
* Handle booking confirmations, amendments, cancellations, and special requests.
* Ensure all hotel information, availability, and pricing remain accurate and up to date.
* Communicate with hotels and suppliers to resolve operational and reservation-related issues.
Working Hours & Availability
* 9 continuous working hours per day, mainly dedicated to hotel data entry, inventory management, rate updates, and reservation operations.
* Hotel reservations must be monitored 24/7.
* The successful candidate must remain attentive to new reservations that may be received at any time and respond promptly to urgent booking requests whenever required.
Requirements
* Fluent English (written and spoken) is mandatory.
* Minimum 2 years of experience in hotel reservations, hotel operations, channel management, or a similar role.
* Strong understanding of hotel booking procedures, room management, rates, availability, and reservation processes.
* Previous experience working with hotel reservation systems, booking platforms, or channel managers.
* Excellent communication and organizational skills.
* High attention to detail and accuracy.
* Ability to work independently in a remote environment.
* A personal laptop and a reliable high-speed internet connection are mandatory.
* Ability to remain available for urgent reservation matters outside regular working hours when necessary.
What We Offer
* Full-time remote position with a Lebanon-based travel company.
* Professional and supportive work environment.
* Career growth opportunities within an expanding travel company.
How to Apply
If you meet the above requirements, please send your CV in English to:
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Job Category
Black Pearl Tours is a global travel and tourism company delivering seamless travel solutions to individuals, businesses, and travel partners worldwide.
With a growing international presence across Lebanon, Syria, the United Arab Emirates, Saudi Arabia, Turkey, and Ghana, Black Pearl Tours serves both B2C and B2B markets, connecting travelers and industry partners with reliable, efficient, and comprehensive travel services.
Our services include flight bookings, hotel reservations, charter flight solutions, transfers, visa services, and customized travel arrangements, supported by dedicated travel technology and booking systems designed to simplify the travel experience.
With a focus on innovation, connectivity, and customer service, Black Pearl Tours continues to expand its global network and build seamless travel solutions across markets.
