Technical skills
• B.S. in Computer Science or related area of study
• 1-2 years experience in application administration and IT domain
• Strong Experience in installation, upgrades& migrations
• Basic knowledge of sql scripts
• Knowledge of Linux administration is a plus
• Troubleshooting & Reporting skills is a must
Personal skills:
• Strong Conversational English skill both oral and written
• Strong Troubleshooting and problem solving skills
• Team Player
Job Duties
• Perform support for office development and testing environments
• Support development team in administration issues
• perform application installation at customer premises
• Review customer issues, improve issue description.
• Escalate support issues to development team if development fix is required.
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MTS IT as a software house and system integrator has been dedicatedly engaged since its inception in developing and upgrading software products that has been implemented in challenging nationwide projects and proved successful, essentially valuable to Teleco’s operators and major healthcare providers, significantly cost effective and superiorly competitive over its equivalent international counterparts. MTS IT is one of the prior Egyptian companies to provide total OSS Solutions including; S/W Applications as well as Operators & Systems’ Users Training on Nationwide Scale.