Your Day as an Operations Officer at EPPS Might Include:
• First Point of Contact: Acting as the initial point of communication for the Sales Department, responding to internal inquiries and providing departments with services and information needed.
• Quotations Management: Preparing and issuing accurate price quotations for clients based on product specifications, pricing strategy, and commercial guidelines.
• ERP Order Processing: Utilizing the company’s ERP system to create, track, and manage customer orders, ensuring timely and error-free documentation across the supply chain.
• Client Communication: Acting as a professional point of contact for clients, maintaining active and courteous email correspondence to follow up on orders, clarifying requirements, and handling general inquiries.
• Commercial Reporting: Providing regular data-driven reports and performance insights to the Commercial Manager, enabling smarter business decisions and tracking key operational metrics.
• Data Analysis: Conducting detailed analysis of operational and sales data to identify trends, highlight issues, and support forecasting and planning efforts.
• Process Coordination: Collaborating closely with sales, logistics, and procurement teams to ensure accurate execution of orders from quotation to delivery.
• Documentation Handling: Maintaining organized digital records of client correspondence, order details, and quotations for audit-readiness and smooth retrieval.

What We Hope You Bring to the Table:
• Detail Orientation: Precision in managing quotation and order data to ensure accuracy and efficiency in every transaction.
• Technical Proficiency: Hands-on experience with ERP systems and strong command of MS Excel for analysis and reporting.
• Customer-Centric Mindset: Ability to maintain clear, timely, and professional communication with clients in both English and Arabic.
• Analytical Thinking: Capable of interpreting operational data and generating insights that contribute to commercial performance.
• Cross-Functional Collaboration: Willingness to work across departments to align on goals, manage expectations, and streamline processes.
• Accountability: Reliable and organized with a strong sense of ownership over assigned tasks and projects.
• Strong Organizational Skills: Ability to handle multiple administrative responsibilities efficiently and proactively.
• Communication Excellence: High level of verbal and written communication skills, with a professional tone across all channels.
• Resource Management: Competency in managing office inventory, vendor relationships, and logistical needs.
• Attention to Detail: A keen eye for detail in documentation, planning, and project execution.
• Team-Oriented Attitude: Willingness to contribute to a positive and cooperative team environment.
• Adaptability: Ability to handle a fast-paced and evolving work environment with professionalism.

• Education: Bachelor's degree in Science, Business Administration, or a related field.
• Experience: 2 - 5 years in operations, commercial support, or data/quotation management roles.
• Language Skills: Excellent command of written and spoken Arabic and English.
• ERP Skills: Previous experience with ERP software (e.g., Odoo, SAP, Netsis) in issuing orders and managing workflows.
• Technical Proficiency: Strong command of Microsoft Office tools, especially Word and Excel.
• Excel Mastery: Comfort with functions, pivot tables, and data analysis features to support reporting tasks.
• Time Management: Ability to prioritize tasks and meet tight deadlines in a fast-paced business environment.

Why Join Us?
• Competitive Compensation: Mobile devices, high-coverage medical insurance, summer vacation allowance, marriage allowance, food supplies, and schooling allowance—all provided as per company policy.
• Professional Growth: Access to ongoing development and growth opportunities to support your career advancement.
• Innovative Environment: Work in a collaborative, innovative team setting.
• Inclusive Culture: Join a positive and inclusive work environment that values each team member.
Ready to join? Send your CV to with the position title in the subject

Egyptian Packaging & Plastic Systems.“Makka Al Mokarama” is the largest distributors and agencies acting very successfully in the field of packing, packaging and Plastics since 1994. The authorized capital increased from EGP 1,500,000 to EGP 80,000,000. Paid capital is EGP 20,000,000. Egyptian Packaging & Plastic Systems Corp. is acting very successfully as the Sole Agents and Distributors for the most well-known Italian, German, Japanese, Canadian, Taiwan, Koreans, Dutch, Turkish, Brazil, Portugal, Spanish, K.S.A. and Swiss Companies that work in the field of packing, packaging and plastics.Values: Egyptian Packing & Packaging Commits to Integrity & expects the same from its team. We Treat people fairly and with respect & We clearly clarify rules and objectives.