Attend meetings and keep minutes
Receive and screen phone calls and redirect them when appropriate
Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
Make travel arrangements for executives
Handle confidential documents ensuring they remain secure
Prepare invoices or financial statements and provide assistance in bookkeeping
Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
Maintain electronic and paper records ensuring information is organized and easily accessible

Proficient in MS Office and “back-office” software
In depth knowledge of office management and basic accounting procedures as well as technical vocabulary of relevant industry
Familiarity with basic research methods and reporting techniques
Excellent organizational and time-management skills
Outstanding communication and negotiation abilities

TOCA is Latin for touch. We keep companies in touch with customers by providing meaningful business solutions based on what customers actually value.

Unlike most consulting firms, we successfully integrate the social sciences, business strategy, product and communication design to first identify customer value priorities, then define matching products and communications, and finally help to launch them successfully.