_representatives are sales people who use the telephone to reach potential or existing customers. who _sell their companies' products to other organizations can be called inside sales representatives. Selling done through phone calls to an individual might be referred to as telemarketing.
_ Contacting potential or existing customers to inform them about a product or service using scripts
_Answering questions about products or the company
Asking questions to understand customer requirements and close sales
_Direct prospects to the field sales team when needed
_Enter and update customer information in the database
_Take and process orders in an accurate manner
_Handle grievances to preserve the company’s reputation

_Proven experience as telesales representative or other sales/customer service role
_Proven track record of successfully meeting sales quota preferably over the phone
_Good knowledge of relevant computer programs and telephone systems
_Ability to learn about products and services and describe/explain them to prospects
_Excellent knowledge of English
_Excellent communication and interpersonal skills
_Cool-tempered and able to handle rejection
_Outstanding negotiation skills with the ability to resolve issues and address complaints

The company manufactures and sells medicines