Job Description
Main Scope of Duties and Responsibilities:
Project Planning & Execution
• Manage the implementation plans for the physical network of the new retail division including detailing and implementing the following (working with other stakeholders as appropriate):
• Organizational structure & critical / subsequent hiring
• Acquisition & fit-out of premises
• Creation of sales fulfillment and service delivery standards
• Contribute together with other key stakeholders to the development of the following as they relate to the physical network:
• Administrative procedures
• Operations policies & procedures
• Properties and facilities management
• Operational, Credit and other Risk policies and processes
• Working with HR and other Retail Management to develop and implement::
• Recruitment process
• Training plans
• Role definitions
Project Planning & Execution
• Manage the implementation plans for the physical network of the new retail division including detailing and implementing the following (working with other stakeholders as appropriate):
• Organizational structure & critical / subsequent hiring
• Acquisition & fit-out of premises
• Creation of sales fulfillment and service delivery standards
• Contribute together with other key stakeholders to the development of the following as they relate to the physical network:
• Administrative procedures
• Operations policies & procedures
• Properties and facilities management
• Operational, Credit and other Risk policies and processes
• Working with HR and other Retail Management to develop and implement::
• Recruitment process
• Training plans
• Role definitions
Job Category
Job Skills
• Bachelor's degree or above
• Over 5 years related experience working as sales manager for large financial institution
• Deep industry knowledge and broad understanding of the region, preferably including specific experience of the KSA market
• Experience of multi-channel retail model expertise including e-banking and self service
• Candidate must be client service oriented, enthusiastic and positive
• Demonstrated ability for excellent problem solving in an ever-changing work environment; Adaptable to changes
• Demonstrated ability to work with and manage staff members including coaching, performance development and resource allocation
• Proven ability to lead and innovate as well as manage resources in an efficient manner
• Excellent communication skills, both written and spoken with the ability to interact with the public
• Ability to Influence, empathic skills, people oriented personality and strong work ethic
• Fluent in English & Arabic (both verbal and written)
• Over 5 years related experience working as sales manager for large financial institution
• Deep industry knowledge and broad understanding of the region, preferably including specific experience of the KSA market
• Experience of multi-channel retail model expertise including e-banking and self service
• Candidate must be client service oriented, enthusiastic and positive
• Demonstrated ability for excellent problem solving in an ever-changing work environment; Adaptable to changes
• Demonstrated ability to work with and manage staff members including coaching, performance development and resource allocation
• Proven ability to lead and innovate as well as manage resources in an efficient manner
• Excellent communication skills, both written and spoken with the ability to interact with the public
• Ability to Influence, empathic skills, people oriented personality and strong work ethic
• Fluent in English & Arabic (both verbal and written)
About The Company
Management Information Resource Associates - MIRA is an independent, UK and Bahrain based Consultancy Practice that offers business consultancy services and comprehensive business solutions across a wide range of industries, business sectors and government organizations. MIRA works on implementing lucrative partnerships with organizations which we believe have growth potential with the geographic focus on promising locations in the Middle East. Our approach balances the risks and builds on the region's untapped opportunities. We create tailor-made solutions that cater for organizations in the region, while enhancing international best practices and benchmarks.
