Job Description
The SOC Technician provides phone support to Optiv Security customers in a call center environment, by aiding in product research, following up on open issues and acting as a point of contact.
Facilitate customer communication, via phone and email to follow-up on open issues and to communicate status of open ticket issues
Facilitate customer communication, via phone and email to follow-up on open issues and to communicate status of open ticket issues
Job Category
Job Skills
· A minimum of a Bachelor’s degree in one of the following areas :Computer Science., Information Systems .,Computer/ Electrical/ Communication Engineering. 5 years of experience
About The Company
Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing).
Job vacancies for all careers
license No. '432', since 2001.
01000006540
